Like many others on here, I've been waiting to see the dentist for over a month - booked online and my appointment was cancelled a few days before via text ''due to unforseen circumstances" so I rebooked online. Then 5 minutes before my rescheduled appointment while I was driving to the practice I received a phonecall saying that it had to be cancelled, that the dentist I booked with wasn't taking new patients and didn't start work for another half an hour. As a result I was rebooked for February when one the other dentists was taking on new patients. Absolutely awful and unacceptable. I was going to call to see if I could be seen earlier due to this service but I'm just going to find another dentist that values their patients and doesn't mess them around! 1 star is too high...
Don't book an appointment online and be waiting for it , because it will be cancelled two days before . What's the point to book an appointment online, wait for it five weeks,and two days before receive a text message saying that not accept new patients??Never again
What a nightmare. Like MANY other people who have left bad reviews I have had the same experience. I saw that they were taking NHS patients. Phone to make an appointment for NHS dentist. The lady told me to do it online, which I did. And online it doesn't ask you to choose a dentist but you do click a box to say you are an NHS patient so you shouldn't get an appointment at the other dentist. Arrived for my appointment this morning and was told the dentist won't see me because of that. What a waste of time!! No one even phoned me to tell me!! Get your freaking system right!! If I choose an NHS appointment online book me with the right dentist! And pick up the phone AND CALL PEOPLE.
DON'T BOTHER!! Absolute disgrace. I searched online for a dentist near where I work that takes NHS patients. I went onto their website and onto the NHS patient calendar to book an appointment for this Thursday (30/11/18). I went onto Google again yesterday to check the address and came across a review stating that a patient had turned up for an NHS appointment to be told that they are not taking new NHS patients until January. I phoned them and the receptionist just said thats true and the website was wrong. Upon complaining about the fact that I would have turned up and took time off work to be told this on the day if I hadn't of found out beforehand she said that the dentist would have cancelled it anyway!! What a shambles this practice is and obviously does not care about NHS patients and just there to make as much money out of private patients as they can. My opinion of money grabbing dentists being on the same par as greedy estate agents and solicitors hasn't changed a bit over the years and this has just cemented what I have always thought.
!!!!!! DON'T WASTE YOU TIME FOR THEM !!!!I tried twice. First they cancel my appointment without any notice, reason : " I choose wrong dentist " ,but when you book online you haven't got option to choose a dentist. OK. Everyone deserve second chance, right? NOT THEM ! Again without any notice change my appointment hour and dentist. Reason : " Wrong dentist, this one don't take new patients " Never again.
mydentist, Commercial Road, Poole is a UK Dentist based in Poole, South West England. mydentist, Commercial Road, Poole is located at 47A Commercial Rd, Poole BH14 0HU, UK.
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