In the 12 months I have used Clearsky they have only managed to get my accounts accurate or delivered on time for approx 50% of the time! When you look at the overall cost vs service provided it would be far more cost effective to find yourself a good local accountant and save yourself some time and . The shambles continues nearly 18 months later.... incorrect personal tax liability and no one bothering to respond to questions asked!
Nice People, Absolutely Useless, do not talk to each other internally, they cannot even change my address, three times I have changed it in 5 weeks. Only to find out my address has not been changed when going through security questions, 4th time that I have called up. I have set up a company with them and they VAT registered the company to my old address. What a nightmare, if I could give them minus stars I would be you have to click at least one star to post a review.
After significant problems with my company's previous accountants I changed to Clearsky on the recommendation of a colleague. As he had only just started to use Clearsky it was not a strong recommendation but he felt they were competitively priced, had made no mistakes and he had been able to speak to the person he needed to.Over the five years that Clearsky acted for my company - from systematically sorting out the mess created by my previous accountants through to closing the company on my retirement my experience was of solid, efficient and diligent service resulting in this strong recommendation.At all times Clearsky were fully aware of the importance and urgency of each letter/deadline etc. enabling them to direct and prioritise their response accordingly. They knew exactly which letters from HMRC needed to be acted upon and, because of work that they were doing in the background, which letter didnt need to be worried about . They would speak to HMRC immediately when necessary and quickly get an answer that, if you called, youd probably not be able to obtain!I was always able to speak to my personal accountant whenever necessary - but obviously, to keep fees reasonable, purely routine and trivial questions were filtered by, and delegated to, his staff.Very importantly, all written communications/emails were consistently clear, concise and thorough yet, at the same time, friendly and polite.Of special note was the painstaking and methodical work carried out in the process of closing the company which resulted in several refunds from HMRC more than one for obscure, historical reasons and which I knew nothing about. Clearsky knew everything about what was due and plodded away doggedly until it was correctly received.In short they worked persistently to get money back that I didn't know I was entitled to.
Awful, switched after three months, my new accountants found they hadn't filed a single thing in that time.
I would give this company 0 stars if possible. Issues from the start when they over pay then offer horrific advice. My tax liability is double what they calculated. They don't return phone calls and they don't provide any sort of support. STAY CLEAR
ClearSky Contractor Accounting (Poole) is a UK Accounting based in Poole, South West England. ClearSky Contractor Accounting (Poole) is located at Unit 4, Vista Place, Coy Pond Business Park, Ingworth Rd, Poole BH12 1JY, UK.
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